Privacy Policy

Privacy Policy for Idursoft

At Idursoft, accessible from https://idursoft.biz.id, protecting the privacy of our users is a top priority. This Privacy Policy explains how we collect, use, and disclose your information when you use our website, mobile applications, and other services. It also outlines your rights under applicable privacy laws, including the **General Data Protection Regulation (GDPR)**, the **California Consumer Privacy Act (CCPA)**, and other applicable government regulations or legal obligations.

We are committed to ensuring transparency and compliance with privacy regulations set by application stores and government regulations or legal obligations.

If you have any questions, concerns, or require additional details about this Privacy Policy, please reach out to us at **idursoft@gmail.com**.

Consent

By accessing or using our website, mobile applications, or associated services, you accept and agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue the use of our services.

By consenting, you allow us to collect, use, and process your information as described herein. You may withdraw your consent at any time by contacting us; however, doing so may limit your access to certain features and services.

Information We Collect

We collect certain types of information to provide you with the best possible services and to improve our offerings. This includes both information that you provide directly and data collected automatically when you use our services.

1. Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Your name
  • Email address
  • Phone number
  • Physical address
  • Company name (if applicable)
  • Payment details (e.g., credit card or billing information)
  • Account login credentials (e.g., username and password)

We collect this information when you:

  • Create an account or register for our services
  • Contact us via email, phone, or customer support
  • Participate in surveys, promotions, or provide feedback

2. Device and Technical Information

When you use our mobile applications or website, we may collect technical information about your device, such as:

  • Device type, model, and manufacturer
  • Browser type and version
  • Operating system and version
  • Mobile network provider
  • Unique device identifiers (e.g., IMEI or UDID)
  • IP address
  • App usage statistics

3. Location Data

We may collect location data from your device to provide location-based services. This may include:

  • GPS coordinates
  • Wi-Fi access points
  • Cell tower triangulation
  • IP based location

You can control location data collection through your device settings. However, disabling location services may limit certain features of our applications.

4. Usage Data

Usage Data is collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

5. Cookies and Tracking Technologies

Idursoft uses cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our website.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that are relevant to you and your interests.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our website ("Service Providers"), to provide the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

How We Use Your Information

We use the information we collect in various ways, including to:

1. **Service Delivery**:

  • Provide, operate, and maintain our website and services
  • Process your transactions and manage your account
  • Communicate with you about your account or transactions
  • Send you updates, newsletters, and customer support

2. **Performance Improvement**:

  • Analyze usage patterns to improve our website and services
  • To troubleshoot errors and improve app stability
  • Conduct research and analysis to enhance user experience

3. **Personalization**:

  • To tailor features, content, and recommendations to your preferences
  • To deliver personalized advertisements (if applicable)

4. **Communication**:

  • To send you important updates, notifications, and promotional offers
  • To respond to your inquiries, comments, or feedback

5. **Security and Fraud Prevention**:

  • To detect, prevent, and address security breaches or fraudulent activities
  • To enforce our terms of service and protect our rights
  • To comply with legal obligations and protect against legal claims

6. **Legal Compliance**:

  • To comply with applicable laws, regulations, or legal requests
  • To respond to lawful requests by public authorities, including law enforcement
  • To protect our rights, privacy, safety, or property, or that of others

Sharing and Disclosure of Your Information

We may share your information with trusted third parties to facilitate our services. These include:

1. **Service Providers**:

  • Third-party vendors who assist us in providing our services, such as payment processors, hosting providers, and customer support services
  • Analytics providers who help us understand how our services are used

2. **Advertisers and Marketing Partners**:

  • Third-party advertisers who may use your information to deliver personalized advertisements
  • Marketing partners who may use your information to send you promotional content

We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.

Third-Party Services and Links

Our website may contain links to third-party websites and services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

Security Measures

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Usage Data

Usage Data is collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Your Privacy Rights

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request copies of your personal data.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to withdraw consent - You have the right to withdraw your consent at any time where we relied on your consent to process your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Understand and analyze how you use our website.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Idursoft does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Last updated: April 12, 2025